Creating the Magic in the Hospitality Industry - CFCC Free Seminar

If Disney ran your organization, what would it look like?

Cape Fear Community College Small Business Center (CFCC SBC) recently announced it's upcoming seminars for the Fall/Winter season.  Among the free seminars is one called "Creating the Magic in the Hospitality Industry" with John Formica.

Pleasure Island Chamber of Commerce members may want to take note of this offering designed for resorts, hotels, restaurants, and other tourist-related businesses and their employees.

Speaker John Formica spent 30 years as a leader with the Walt Disney World Resort organization and other top service industries. He will share Disney’s Success Model on People Management, Exceptional Service and a Positive Working Environment, that has helped hundreds of organizations and professionals, “Create the Magic” for success.

CFCC SBC previously held a workshop with Mr. Formica called "Creating the Magic in the Healthcare Industry - Sharing Disney's Customer Services Practices."  It was a great success and very well received.

For details and more information, please visit www.CFCC.edu/sbc or call Kim LeClair at 910-362-7216.



This seminar will be held on January 28th, 2010.